We measure our success based on your success

Not every product is going to be the right match for every skin type. We understand this which is why we're committed to helping you find the perfect match for you. 

If you are not satisfied with your product please reach out to us at support@hibiyouth.com within 180 days of your purchase and we will happily assist you, including a phone call if you desire. Sometimes getting a product to work for your skin is as simple as a small tweak or tip to your routine. If the product is just not a good match for your skin we will help you find one that is and will ship it to you free of charge. 

Return conditions

Due to the nature of our products we cannot accept returns for used products, however, we will accept returns and provide free return shipping for any unopened products within 30 days of your order if you change your mind. 

Cancellations

If you would like to cancel an unfulfilled order please reach out to use at support@hibiyouth.com.